Q: Will the in-n-out pet door work for my huge dog? BUY NOW
Q: Will the in-n-out pet door work for my huge dog? BUY NOW
A: Yes, there is no limit on how large your dog can be.
Q: Can this be used on French doors? BUY NOW
A:Yes, the pet door works great on French, glass, and solid doors! Send me a couple of pictures of your door and we can show you.
Q: Will the in-n-out pet door work for small dogs? BUY NOW
A: Yes, We recommend dogs weigh over ten pounds, but it will work for even smaller dogs. We have a 5 pound Yorkie going in and out in our Dogs, Dogs, Dogs, video under the Videos tab.
Q: How does the security of the in-n-out pet door compare to flap type pet doors? BUY NOW
A: No Butts about it, when comparing the security the In-n-out Pet Door offers to flap type pet doors the In-n-out Pet Door can’t be beat!
Your door’s deadbolt lock functions as normal and you don’t have to cut a huge hole in your door. Not only is the hole a security risk, but it ruins your door. The In-n-out Pet Door attaches to your door, is easy to install and remove, and it’s portable.
Q: How do you ship? How long does it usually take? When can I expect the package? Do you send me a shipment notification? Can I track the package? BUY NOW
A:We ship daily using USPS Ground Advantage Mail with 2-5 day delivery. Each order comes with a tracking number and insurance. When we ship you will receive a tracking number via email.
Q: How do you get the dogs to close the door? BUY NOW
A: The pet door comes with a custom made adjustable spring that shuts the door behind the dog and keeps it shut. Take a look at the Videos tab.
Q: What is your Return Policy? BUY NOW
A: If you are not 100% satisfied with your purchase you may return the item within 14 days of purchase. Returns are eligible for a full refund of the purchase price minus a restocking fee of $15.00 plus $20.00 for shipping and handling. All returned items must arrive in new, complete condition. Items returned outside of these conditions may not receive a refund. Please contact us at mwalls@in-n-outpetdoor.com with tracking info. Ship to:
JLMGW
PO Box 2151
Azle, TX 76098
Q: Do you manufacture an actual dog door apparatus that attaches to the door? BUY NOW
A: Yes, we actually manufacture the pet door right here in Texas.
Q: I am wondering if you just have a door that naturally shuts by itself when opened, or is there something in the design of the flap that makes the door shut after being pushed open? BUY NOW
A: The pet door kit comes with a custom made adjustable spring, that returns your door to the closed position and holds it there. Take a look at the In-n-out Pet Door videos tab. The Latch is blocked and your deadbolt works as normal.
Q: So you unscrew the plate every evening to lock up? What about the pets who stand in the doorway, butt in and head out? For hours. BUY NOW
A: The plate stays on, a custom made adjustable spring shuts the door and keeps it closed. When you want to lock up, use the dead bolt it works as normal. When we lock our door’s deadbolt lock we push a pillow or foot stool in front of the paddle. The dogs catch on quickly that the door is locked.
Q: Does this work on an outswing door? BUY NOW
A: Yes it works on in and out swinging glass, French and solid doors. |
Q: How does it open the handle? My door doesn’t just pull open-you have to turn the handle. Also I don’t understand how this would work with a deadbolt? BUY NOW
A: The handle’s latch is blocked by a plate. The door is closed and held shut by a custom made adjustable spring mounted on the top of the door. The deadbolt lock works as normal.
Q: How do we train our dog to use the pet door? BUY NOW
A: We have introduced many dogs between 5 and 80 pounds to the pet door. We call it introduced because the pet door makes sense to dogs. Dogs naturally use their heads to push on things they want to move. Once a dog see’s where to push, the pet door becomes second nature. We provide a written detailed description of how to introduce your dog to the pet door with the product and we have a video titled ‘Abby’s First Time” on this website under the Videos tab. We had one dog, Mable, that just went out the door! You can see her in our Dogs, Dogs, Dogs video.
Thanks for your question.
Q: Does this work for a big dog like German Shepherd? BUY NOW
A:Yes it will work for large and very large dogs. Just move the Paddle up to the height of your pet’s head. |
Q: I am wondering if this product allows the dog to let itself back inside? Would you have to buy two in order to make it work?
A: Your dog can come in and go out. To come in the dog just pushes against the door to go out the dog pushes against the paddle, mounted on the edge of the door. The door is shut and held closed by a custom adjustable spring mounted on the top of the door.
There is a plate that blocks your doors latch. The dog can go in and out by itself. Your deadbolt lock works as normal. Take a look at some additional videos at https://in-n-outpetdoor.com/index.php/videos/ Thanks for your questions.
